A skill we can all use to avoid conflict

During these challenging times, conflicts may arise simply because so many people are on edge.

We may lash out at others because of extreme stress that has accompanied the current global pandemic. Life as we knew it just a few short weeks ago seems to have completely changed overnight. At no time has the avoidance of conflict been so important.

A necessary skill in maintaining an even keel is mastering the skill of active listening.

Please watch the following brief video for tips on how to enhance your active listening skills.